Frequently Asked Questions by Brandellite August 22, 2020 When will I receive my order? Your order normally ships in 2 business days from the date you have ordered. You will receive a confirmation with a tracking number when it has shipped. How do I track my package? You can track your package by clicking the following link https://brandellite.com/track-your-order Do you ship internationally? Yes, we do ship internationally. International shipping and handling charge is of $15.00 Who is the mask for? The masks are intended to be used by anone who is a non-health worker Should I wash my mask before first use? Yes, we recommend that you wash your mask by hand with soap and warm water. You can also use a laundry bag in the washing machine to avoice tangling the elastic. How often should the mask be washed? We would recommend that after use, you wash your mask. Can I return the masks? No, for everyone’s safety, any mask(s) purchase wil be final sale and cannot be returned.